Culture and Values
People who power reliability, everyday

Control Room Photo

Our culture isn't just what we believe, it's how we work, collaborate, and innovate to keep power flowing across a 15-state region. Grounded in values that guide every decision, at MISO, people make reliability possible. 

MISO's Core Values

Our five values define how we show up for one another and for the region we serve. They guide decisions, teamwork, and continuous improvement. They are fundamental to our success.

Core Values Graphic

Photo of Employees

Employees Volunteering at NBA Cares Event

How we live our culture

Culture is the way we work, every day, in every team.

  • Learning & Growth — From mentorship to training, we invest in skills that move reliability forward.
  • Recognition & Results — We celebrate progress and connect achievements to regional outcomes.
  • Belonging & Respect — We listen, include, and support one another—because the best ideas come from diverse perspectives.

Employee Resource Groups 

Employee Resource Groups (ERGs) build connection, mentorship, and community impact across MISO. They’re how we learn from one another and grow together.

  • Mentorship & Development — Peer learning, speaker sessions, and skills‑building focused on career growth.
  • Community & Service — Coordinated volunteer events and local partnerships.
  • Inclusion & Belonging — Safe spaces for dialogue and allyship; events that highlight lived experience.

ERGs

Giving Back

Community giving is central to who we are. Our employees support local organizations through paid volunteer hours, charitable doanations, and service initiatives.  

Community Service

MISO’s Community Service Resource Group deepens the connection between employees and the communities where they live and work. Employees are encouraged to serve each month. MISO takes pride that its employees give their time and talents so generously to make a meaningful impact across the region.

Charitable Giving

MISO and the power of its people give back to their community through the Charitable Giving campaign, supporting the Make-A-Wish Foundation and hunger relief programs. Since the start of the campaign, MISO has helped grant nearly 250 wishes and donated more than 750,000 meals through Feeding America.

Organizations Served

MISO provides paid time off each month for employees to choose causes and participate in volunteer events of their choice. From reading programs to food insecurity, emergency shelters and preserving local parks, MISO employees are passionate and determined to help make a local impact.